When you’re booking flights, hotels, or vacation packages online, issues can sometimes pop up—flight changes, last-minute cancellations, or questions about policies. That’s where Expedia customer support comes in. Whether you need to clarify the Expedia cancellation policy, confirm the Expedia pet policy, or resolve a booking problem, knowing how to reach the right department quickly can save you hours of frustration.
In this 2025 guide, we’ll walk you through how to contact Expedia’s customer service number 24/7, the best times to call, alternative contact methods, and answers to common Expedia queries.
1. Expedia Customer Service Number – The Fastest Way to Get Help
Expedia operates a dedicated 24/7 customer support number for travelers in the United States and other regions. You can reach them by:
📞 Calling Expedia’s 24/7 Helpline:
USA Toll-Free: 1-800-EXPEDIA (1-800-397-3342)
International calls: Visit the Expedia “Help” section for region-specific numbers
💡 Pro Tip: If you’re calling during peak hours, try early mornings or late evenings for shorter wait times.
2. When to Call Expedia Customer Support
Here are the most common situations where calling directly is the best option:
Flight delays or cancellations
Urgent changes to hotel bookings
Problems applying a travel voucher or coupon
Clarifying refund timelines under the Expedia cancellation policy
Confirming rules under the Expedia pet policy before traveling with animals
Billing discrepancies or duplicate charges
Technical issues with the Expedia app or website
3. Alternative Ways to Contact Expedia Customer Support
Aside from calling, Expedia offers multiple contact channels:
a) Live Chat via Website or App
Go to the “Help” section on the Expedia website or mobile app
Select your booking and choose Chat with an Agent
Available 24/7, with wait times usually shorter than phone calls
b) Email Support
Use the contact form in the Help Center to submit your query
Ideal for non-urgent issues like loyalty point corrections or documentation requests
c) Social Media Support
Twitter (X): @Expedia – quick responses during business hours
Facebook Messenger: Reply time is generally within a few hours
4. Understanding the Expedia Cancellation Policy
Before calling customer service, it helps to know the basics of Expedia’s cancellation policy:
Flights: Airline rules apply; some tickets are non-refundable, but you may get travel credit if canceled within the allowed time.
Hotels: Many have free cancellation up to a certain date; check your booking details.
Packages: Policies depend on the individual flight, hotel, or car rental provider.
💡 Tip: Always check your itinerary in the Expedia app before calling; this will help agents process your request faster.
5. What to Know About the Expedia Pet Policy
Traveling with pets? Expedia pet policy details vary by hotel and airline:
Hotels: Filter search results by “Pet Friendly” to avoid issues.
Flights: Policies depend on the airline; you must book pet travel directly with them in most cases.
Fees: Hotels may charge cleaning fees; airlines may have cabin or cargo charges.
6. How to Prepare Before Calling Expedia Customer Support
To make your call smoother:
Have your itinerary number ready
Keep personal ID and payment details handy
Write down your issue and any steps you’ve already tried
Be clear if you’re asking about cancellation policy, pet policy, or something else
7. Common Queries Expedia Customer Support Handles
Here are some frequent questions travelers ask:
How to change flight dates
How to request a refund
How to add travel insurance
How to redeem loyalty points
How to confirm if pets are allowed at a hotel
How to combine multiple bookings
FAQs – Expedia Customer Support (2025)
Q1: What is the official Expedia customer service number?
A: In the U.S., call 1-800-EXPEDIA (1-800-397-3342). For other countries, visit Expedia’s Help Center for local numbers.
Q2: Is Expedia customer support available 24/7?
A: Yes. Phone and live chat support are available around the clock, every day of the year.
Q3: What is Expedia’s cancellation policy for flights?
A: Most airlines follow their own rules, but many allow free cancellations within 24 hours of booking. Always check your ticket’s terms.
Q4: Can I cancel a hotel booking through Expedia?
A: Yes, but terms vary by hotel. Some allow free cancellation until a specific date; others may charge fees.
Q5: Does Expedia allow pets in hotel bookings?
A: Expedia does not set pet policies; individual hotels and airlines do. Use the “Pet Friendly” filter when booking.
Q6: How do I speak to a live agent faster?
A: Call during non-peak hours (early morning or late night) and have your itinerary number ready.
Q7: Can Expedia help if my flight is canceled by the airline?
A: Yes, customer support can help you rebook, claim refunds, or use travel credits.
Final Thoughts
Whether you’re clarifying the Expedia cancellation policy, confirming the Expedia pet policy, or fixing a booking issue, having the Expedia customer service number handy can save you time and stress. In 2025, travelers can rely on a mix of 24/7 phone support, live chat, and self-service tools to resolve most issues quickly.